CBPL® – Certified Business Process Leader Training The Certified Business Process Leader (CBPL®) is the highest-level professional certification offered by ABPMP International. Designed for senior leaders, strategists, and decision-makers, this program validates your ability to drive enterprise-wide transformation through strategic Business Process Management (BPM). CBPL® – Certified Business Process Leader Training Level Manager Duration 2 Days Request a Call Check our Public Schedule The CBPL® training focuses on the leadership, governance, and strategic integration of BPM into organizational culture and performance. Based on the globally accepted BPM-CBOK®, this program goes beyond operations—it positions BPM as a tool for innovation, competitive advantage, and enterprise success. WHAT ARE THE BENEFITS CBPL® certification demonstrates that you are not just managing processes—you are shaping the future of your organization through strategic leadership. This program enables you to lead digital transformation, develop a sustainable BPM governance model, and align business processes with strategic priorities. Whether you’re leading enterprise architecture, innovation, or process governance, this certification elevates your profile and influence. It also opens doors to C-level roles and global recognition as a BPM visionary. EXAMINATION AND CERTIFICATION To become CBPL® certified, candidates must: – Have at least 10 years of work experience, with 5 years in a BPM leadership role – Submit an executive-level application including portfolio and project examples – Pass a rigorous assessment conducted by ABPMP’s review panel – Maintain certification through continuing education and leadership contributions to the BPM community CBPL® is not an exam-based credential but a professional designation earned through proven experience, leadership, and demonstrated impact in the field.   WHO SHOULD ATTEND? This program is ideal for: – Chief Process Officers (CPOs) and senior executives – Heads of Business Transformation or Strategy – Enterprise Architects and Digital Leaders – Directors of Operations, Quality, or Innovation – Experienced CBPP® holders advancing to the next level – Professionals responsible for aligning BPM with organizational strategy COURSE OBJECTIVES By the end of the program, participants will be able to: – Define and implement enterprise BPM strategies aligned with business goals – Lead organizational change and process-driven transformation – Establish BPM governance frameworks and maturity models – Integrate BPM with innovation, customer experience, and performance management – Develop high-impact BPM programs that deliver measurable business value – Serve as a strategic advisor on BPM at the executive level COURSE CONTENT The CBPL® course is structured around advanced leadership practices and the strategic application of the BPM-CBOK®, including: – BPM Strategy and Organizational Alignment – Governance Models and Enterprise BPM Maturity – Change Leadership and Cultural Transformation – Customer-Centric Process Innovation – Enterprise Architecture and BPM Integration – Measuring Business Value and ROI from BPM – Building and Leading BPM Centers of Excellence – Case Studies from Global BPM Leaders – Portfolio Preparation and Application Guidance for CBPL® Designation This program is ideal for: – Chief Process Officers (CPOs) and senior executives – Heads of Business Transformation or Strategy – Enterprise Architects and Digital Leaders – Directors of Operations, Quality, or Innovation – Experienced CBPP® holders advancing to the next level – Professionals responsible for aligning BPM with organizational strategy By the end of the program, participants will be able to: – Define and implement enterprise BPM strategies aligned with business goals – Lead organizational change and process-driven transformation – Establish BPM governance frameworks and maturity models – Integrate BPM with innovation, customer experience, and performance management – Develop high-impact BPM programs that deliver measurable business value – Serve as a strategic advisor on BPM at the executive level The CBPL® course is structured around advanced leadership practices and the strategic application of the BPM-CBOK®, including: – BPM Strategy and Organizational Alignment – Governance Models and Enterprise BPM Maturity – Change Leadership and Cultural Transformation – Customer-Centric Process Innovation – Enterprise Architecture and BPM Integration – Measuring Business Value and ROI from BPM – Building and Leading BPM Centers of Excellence – Case Studies from Global BPM Leaders – Portfolio Preparation and Application Guidance for CBPL® Designation Contact Us Let’s build the future of your organization—together. Reach out to discover how we can help you achieve sustainable success in your operations. Get in Touch

The Certified Business Process Associate (CBPA®) The Certified Business Process Associate (CBPA®) training program is designed for professionals seeking to build a solid foundation in Business Process Management (BPM). Based on the ABPMP’s BPM Common Body of Knowledge (BPM-CBOK®), this course equips participants with essential BPM concepts, tools, and frameworks to help organizations enhance performance through optimized processes. Participants will also be prepared to take the CBPA® certification exam. The Certified Business Process Associate (CBPA®) Level Entry Level Duration 3 Days Request a Call Check our Public Schedule The CBPA® course provides comprehensive coverage of BPM principles and practices aligned with the BPM-CBOK® framework. The course is delivered through a blend of instructor-led sessions, practical exercises, and discussions, enabling participants to understand and apply BPM methodologies effectively in their work environments. In addition to foundational knowledge, the course includes guidance on preparing for the official CBPA® certification exam. WHAT ARE THE BENEFITS By attending this CBPA® training program, participants will gain: – International Recognition: Earn a globally respected certification from the Association of Business Process Management Professionals (ABPMP). – Career Advancement: Boost your professional profile and increase opportunities in BPM roles across industries. – Structured Knowledge: Learn from the official BPM-CBOK® framework — the industry standard for BPM practices. – Practical Skills: Develop hands-on capabilities in modeling, analyzing, and improving business processes. – Exam Readiness: Receive structured exam preparation, including guidance and sample questions aligned with the CBPA® exam. – Organizational Impact: Apply BPM principles to drive operational excellence and support digital transformation initiatives within your organization. EXAMINATION AND CERTIFICATION Participants who complete the training will be eligible to sit for the CBPA® certification exam administered by ABPMP. The certification is internationally recognized and demonstrates proficiency in foundational BPM knowledge and skills. Certification requirements include either documented BPM work experience or a relevant academic degree.   WHO SHOULD ATTEND? This course is ideal for: – Entry-level BPM practitioners – Business analysts and process coordinators – Operations and project team members – Consultants and professionals looking to start a career in BPM – Individuals preparing for the CBPA® exam COURSE OBJECTIVES By the end of this course, participants will be able to: – Understand key concepts and terminology in Business Process Management – Explore the complete BPM lifecycle, including modeling, analysis, design, implementation, and monitoring – Apply process modeling tools and techniques – Analyze and improve business processes using industry-recognized practices – Prepare for the CBPA® certification examination COURSE CONTENT – The training covers the following key areas: – Introduction to BPM and the BPM-CBOK® – BPM Core Concepts – Process Modeling Techniques – Process Analysis and Optimization – Process Design and Innovation – Performance Measurement and Management – Process Governance and Organizational Roles – BPM Technologies and Automation – CBPA® Exam Preparation and Sample Questions This course is ideal for: – Entry-level BPM practitioners – Business analysts and process coordinators – Operations and project team members – Consultants and professionals looking to start a career in BPM – Individuals preparing for the CBPA® exam By the end of this course, participants will be able to: – Understand key concepts and terminology in Business Process Management – Explore the complete BPM lifecycle, including modeling, analysis, design, implementation, and monitoring – Apply process modeling tools and techniques – Analyze and improve business processes using industry-recognized practices – Prepare for the CBPA® certification examination – The training covers the following key areas: – Introduction to BPM and the BPM-CBOK® – BPM Core Concepts – Process Modeling Techniques – Process Analysis and Optimization – Process Design and Innovation – Performance Measurement and Management – Process Governance and Organizational Roles – BPM Technologies and Automation – CBPA® Exam Preparation and Sample Questions Contact Us Let’s build the future of your organization—together. Reach out to discover how we can help you achieve sustainable success in your operations. Get in Touch

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Boost your creative thinking with our 2-day Creative Idea Generation program. Learn proven techniques to generate, refine, and implement innovative ideas. Official PDCA Learning certificate included.

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Certified Knowledge Management Specialist In today’s knowledge-driven economy, organizations succeed not only by acquiring knowledge, but by managing, sharing, and leveraging it effectively. Knowledge management has become a vital strategic function that enables organizations to innovate, improve performance, and gain a competitive edge Certified Knowledge Management Specialist Level Manager Duration 3 Days Request a Call Check our Public Schedule The Certified Knowledge Management Specialist program is an intensive three-day course designed to equip professionals with the skills and tools needed to build and implement robust knowledge management systems. This program blends global best practices with practical applications, empowering participants to transform information into organizational value and drive continuous improvement through knowledge sharing and collaboration. WHAT ARE THE BENEFITS The benefits of participating in this program are substantial. Participants will gain a comprehensive understanding of knowledge management principles and global best practices, and will be able to design and implement effective knowledge management systems tailored to their organizations. They will enhance their ability to capture, share, and retain critical knowledge, driving innovation, collaboration, and continuous improvement. The program also empowers participants to foster a knowledge-sharing culture that strengthens organizational resilience and supports long-term success. EXAMINATION AND CERTIFICATION Participants who complete the program will receive an official Certificate of Attendance issued by PDCA Learning, recognizing their achievement and commitment to excellence in knowledge management.   WHO SHOULD ATTEND? This program is ideal for: • Knowledge management professionals • HR and organizational development specialists • Quality and excellence officers • Consultants and project managers • Anyone responsible for organizational learning, innovation, or knowledge systems COURSE OBJECTIVES By the end of this three-day program, participants will be able to: – Understand the fundamental concepts, principles, and value of knowledge management in modern organizations. – Design and implement a practical knowledge management framework aligned with organizational goals. – Apply tools and techniques for capturing, organizing, and sharing knowledge effectively. – Promote and sustain a knowledge-sharing culture that drives innovation and continuous learning. – Measure and evaluate the impact of knowledge management initiatives on organizational performance. COURSE CONTENT 🔹 Foundations of Knowledge Management• Key concepts, definitions, and trends• The business case for knowledge management• Knowledge as a strategic asset 🔹 Designing Knowledge Management Systems• Components of a knowledge management framework• Selecting tools and technologies• Aligning KM with organizational strategy 🔹 Capturing and Sharing Knowledge• Methods for knowledge capture and documentation• Facilitating knowledge sharing across teams• Overcoming barriers to knowledge flow 🔹 Sustaining a Knowledge Culture• Encouraging collaboration and continuous learning• Measuring the impact of knowledge management• Addressing change management in KM initiatives This program is ideal for: • Knowledge management professionals • HR and organizational development specialists • Quality and excellence officers • Consultants and project managers • Anyone responsible for organizational learning, innovation, or knowledge systems By the end of this three-day program, participants will be able to: – Understand the fundamental concepts, principles, and value of knowledge management in modern organizations. – Design and implement a practical knowledge management framework aligned with organizational goals. – Apply tools and techniques for capturing, organizing, and sharing knowledge effectively. – Promote and sustain a knowledge-sharing culture that drives innovation and continuous learning. – Measure and evaluate the impact of knowledge management initiatives on organizational performance. 🔹 Foundations of Knowledge Management• Key concepts, definitions, and trends• The business case for knowledge management• Knowledge as a strategic asset 🔹 Designing Knowledge Management Systems• Components of a knowledge management framework• Selecting tools and technologies• Aligning KM with organizational strategy 🔹 Capturing and Sharing Knowledge• Methods for knowledge capture and documentation• Facilitating knowledge sharing across teams• Overcoming barriers to knowledge flow 🔹 Sustaining a Knowledge Culture• Encouraging collaboration and continuous learning• Measuring the impact of knowledge management• Addressing change management in KM initiatives Contact Us Let’s build the future of your organization—together. Reach out to discover how we can help you achieve sustainable success in your operations. Get in Touch

Certified Organizational Resilience Manager (CORM)​ This program provides an in-depth view of organizational resilience and future preparedness, including global strategies and standards in the field. It supports organizations in developing a comprehensive understanding of mechanisms for addressing future risks and challenges, enhancing their ability to predict, anticipate, and respond to continuous changes, and adapting to potential challenges and changes that organizations may face. Certified Organizational Resilience Manager (CORM) Level Manager Duration 3 Days Request a Call Check our Public Schedule In an era defined by constant disruption, resilience is no longer optional—it’s a strategic imperative. The Certified Organizational Resilience Manager (CORM) course empowers today’s professionals to lead with confidence, agility, and foresight. Designed by the International Consortium for Organizational Resilience (ICOR), this globally recognized certification equips you with the critical skills to anticipate risks, respond effectively, and build a resilient culture across your organization. Whether you’re managing operations, driving strategic initiatives, or preparing for tomorrow’s challenges, CORM is your launchpad to becoming a trusted leader in organizational resilience. What are the benefits The Certified Organizational Resilience Manager (CORM) certification equips professionals with essential skills to lead organizations through disruption and change. Recognized globally by ICOR, the course covers key areas like risk management, business continuity, and agile operations. It enhances strategic value, supports career growth, and offers flexible learning options—preparing leaders to build resilient, future-ready organizations. EXAMINATION AND CERTIFICATION Participants are required to pass three 30-minute online exams, each corresponding to one of the clusters mentioned above. Successful completion leads to the CORM designation accredited from ICOR.   WHO SHOULD ATTEND? The CORM course is ideal for professionals responsible for managing risk, continuity, or resilience within their organizations. This includes department heads, team leaders, operations managers, HR and facilities managers, business continuity professionals, and anyone involved in organizational planning, crisis management, or strategic leadership. It is also highly valuable for those looking to enhance their organization’s agility and preparedness in the face of disruption. COURSE OBJECTIVES The CORM course equips participants with key leadership skills and explores how organizational culture influences resilience. It covers the fundamentals of change and project management, and their impact on adaptability. The course also introduces tools for agile organizational design, HR management, and effective handling of assets and finances. Participants learn to identify and assess risks, applying strategies to enhance response and adaptability in dynamic environments. COURSE CONTENT Topic 1: Organizational Culture – Leadership Skills for Agile Organizations – Impact of Culture on Organizational Resilience – Knowledge Management – Change Management and Organizational Resilience – Project Management and Organizational Resilience Topic 2: Organizational Structure – Organizational Design for Agile Institutions – Flexible Work Environment – Asset Management and Resilience – Agile Human Resources – Flexible Financial Management Topic 3: Risk Management and Readiness – Risk Management for Agile Institutions – Flexible Incident Management – Crisis Management and Communication – Business Continuity Management – Supply Chain Resilience COURSE BROCHURE Download The CORM course is ideal for professionals responsible for managing risk, continuity, or resilience within their organizations. This includes department heads, team leaders, operations managers, HR and facilities managers, business continuity professionals, and anyone involved in organizational planning, crisis management, or strategic leadership. It is also highly valuable for those looking to enhance their organization’s agility and preparedness in the face of disruption. The CORM course equips participants with key leadership skills and explores how organizational culture influences resilience. It covers the fundamentals of change and project management, and their impact on adaptability. The course also introduces tools for agile organizational design, HR management, and effective handling of assets and finances. Participants learn to identify and assess risks, applying strategies to enhance response and adaptability in dynamic environments. Topic 1: Organizational Culture – Leadership Skills for Agile Organizations – Impact of Culture on Organizational Resilience – Knowledge Management – Change Management and Organizational Resilience – Project Management and Organizational Resilience Topic 2: Organizational Structure – Organizational Design for Agile Institutions – Flexible Work Environment – Asset Management and Resilience – Agile Human Resources – Flexible Financial Management Topic 3: Risk Management and Readiness – Risk Management for Agile Institutions – Flexible Incident Management – Crisis Management and Communication – Business Continuity Management – Supply Chain Resilience Download Contact Us Let’s build the future of your organization—together. Reach out to discover how we can help you achieve sustainable success in your operations. Get in Touch

ISO 45001:2018 OH&S Lead Auditor This five-day highly interactive CQI and IRCA Certified Lead Auditor training course will enable you to understand the new international occupational health and safety management system (OHSMS) standard ISO 45001:2018. ISO 45001:2018 OH&S Lead Auditor Level Lead Auditor Duration 5 Days Request a Call Check our Public Schedule You will learn how you can use utilise the new standard to understand, manage and maintain internal and external Health and Safety Management duties and performance obligations. With knowledge and understanding of ISO 45001:2018, you can evaluate your own organisation’s arrangements against OHS commitments and how they can be improved. What are the benefits The course is designed not only to help people perform effective and value-adding audits, but also to develop delegates wider understanding of the ISO 45001 health and safety management systems design and implementation. Successful completion of the course and the achievement of the 50% pass mark will satisfy the formal training requirements for those wishing to register as auditors or lead auditors under the CQI and IRCA Certified training scheme. Certification Delegates completing the course will be awarded a CQI and IRCA Certified training accredited certificate.   WHO SHOULD ATTEND? This course is invaluable for health and safety professionals who wish to develop their auditing skills. It is particularly useful for those people who regularly assess the health and safety performance of 2nd and 3rd parties. It is also essential for any serious occupational health and safety practitioner with a responsibility to design, implement and manage a health and safety management system that meets the requirements of ISO 45001:2018. COURSE OBJECTIVES To develop delegates’ understanding of the principles of Health and Safety Management, requirements of ISO 45001:2018, and teach the theoretical and practical skills required to plan, execute and report health and safety management systems audits. COURSE CONTENT ·        OHSMS Fundamentals. ·        OHSMS Concepts. ·        Overview of Auditing an OHSMS. ·        Auditing Clauses 4-10 of ISO 45001:2018. ·        ISO 19011 and Auditing. ·        Audit Planning and Preparation. ·        Performing the Audit. ·        Reporting Audit Outcome. COURSE BROCHURE Download This course is invaluable for health and safety professionals who wish to develop their auditing skills. It is particularly useful for those people who regularly assess the health and safety performance of 2nd and 3rd parties. It is also essential for any serious occupational health and safety practitioner with a responsibility to design, implement and manage a health and safety management system that meets the requirements of ISO 45001:2018. To develop delegates’ understanding of the principles of Health and Safety Management, requirements of ISO 45001:2018, and teach the theoretical and practical skills required to plan, execute and report health and safety management systems audits. ·        OHSMS Fundamentals. ·        OHSMS Concepts. ·        Overview of Auditing an OHSMS. ·        Auditing Clauses 4-10 of ISO 45001:2018. ·        ISO 19011 and Auditing. ·        Audit Planning and Preparation. ·        Performing the Audit. ·        Reporting Audit Outcome. Download Contact Us Let’s build the future of your organization—together. Reach out to discover how we can help you achieve sustainable success in your operations. Get in Touch