This highly interactive two-day CQI and IRCA Certified training programme is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system.
The role of the internal quality auditor is changing. It is no longer enough that internal audits check procedural conformance, but auditors now need to be able to audit processes with emphasis on risk. Delegates will also become more aware that they play a key role in the development and improvement of working practices across the organisation. This course focuses delegates on the most important attributes of a modern and effective quality management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to the ISO 9000 series standard and the 7 quality management principles that underpin them.
Attendance will enable delegates to:
· Meets CQI and IRCA training requirements for Internal Quality Auditor registration.
· Builds essential skills to plan, conduct, and report audits.
· Interactive, team-based, and engaging learning experience.
· Challenging, practical, and highly enjoyable.
Delegates completing the course will be awarded a CQI and IRCA Certified training accredited certificate.
This course is essential for those who will undertake internal quality audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors in quality-driven organisations, who are looking to broaden their awareness of quality issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality management experience.
On To enable those attending to plan, perform and report the results of internal quality audits with the aim of developing and improving the quality management system of an organisation. To help delegates understand the key attributes of an efficient and effective quality management system and the role of the internal auditor in its continual improvement and development. This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented
· Plan-Do-Check-Act methodology and other fundamental quality management principles.
· Business process auditing.
· Risk based thinking.
· Quality Internal Auditor.
· The structure and principles of the ISO 9000 series standards.
· An overview of ISO 9001.
· Quality management system implementation issues.
· Effective auditing techniques and good audit practice.
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