Certified Performance Specialist

The program offers an overview of the key elements of performance management that lead to effective organizational and institutional performance. This training course will also provide a strong foundation for cultivating a performance management culture by developing the next generation of managers who can measure organizational performance effectively. It covers the creation, implementation, and reporting of performance indicators and generating value using effective performance metrics throughout the organization. Upon completing this course, participants will gain both theoretical knowledge and practical experience in using a variety of performance management tools and techniques for managing indicators.

Program Objectives:

Introduce fundamental concepts of performance indicators.
Explain how to implement performance measurement systems for departments and individuals.
Enable participants to build and identify effective performance indicators and understand their types.
Provide knowledge on measurement tools to assess the effectiveness of performance indicators.
Present practical examples of best practices in the field.

Program Topics:

Importance of Key Performance Indicators (KPIs)
Challenges in Performance Measurement
Difference Between Metrics and KPIs
Types of KPIs and Their Benefits
Balanced Scorecards
KPI Template and Components
Steps for KPI Selection
Logic Model
Identifying KPIs for Organizations, Departments, and Individuals
Data Visualization: Dashboards and Reporting Models

Additional Program Details:

Target Audience:

Program Duration:

Certification Issuer:

Department Managers
Strategy and Performance Management Staff
Heads of Organizational Development Teams
Individuals Interested in Key Performance Indicators (KPIs)

The program is delivered over 2 interactive training days, either in person or through virtual communication platforms.

The certificate is issued by KPI Mega Library upon completion of the training program and passing the international exam.

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